Thicken It Studios offers healthy hair solutions to licensed stylists and salons only. If you are not a licensed stylist, please have your stylist or salon access our website and purchase your hair solutions for you.

ALL SALES ARE FINAL. NO EXCHANGES, NO RETURNS, AND NO REFUNDS UNLESS APPROVED BY THICKEN IT STUDIOS MANAGEMENT.

We offer a 14 day guarantee and you are entitled to return your hair extensions or any other product (s) purchased within this time, provided the all products are still unopened, and in original packaging. If for any reason you are not satisfied with your product, you can return it to us ‘as delivered’ for a full refund minus a 25% restocking fee. If  you happen to choose the wrong color, we send it in error or the product is faulty, you can also return it within 14 days for a replacement. The full refund will be the full product price at time of purchase. We are unable to refund postage charges. For any returned item requiring it to be ‘as delivered’, no part of the packaging should be removed or damaged. Goods should be received ‘as delivered’. For hygiene reasons we can only offer refunds on hair products that have not been opened, worn or tampered with.

Liability
Under no circumstances or event will Thicken It Studios, Inc. be liable for any direct, indirect, punitive incidental, special or consequential damages or any damages whatsoever arising from the misuse of its products. If you are in doubt about your capabilities in regards to use, suitability or fitting of any product we supply, please call (954) 415-9199 or email: info@thickenit.com with any question you may have regarding application/removal and/or seek the advice of a fully qualified expert in this field before using any product.

Thicken It Studios’ Truly Seamless hair extensions uses the highest quality 100% Human Hair. The hair can be colored for specific color match, “DEPOSIT ONLY”. We do not accept any liability for home dye kits, the results are very unpredictable.

Thicken It Studios does not advise and will not be held liable for lightening or bleaching our hair extensions as further processing to this extreme can damage the hair. Our hair extensions alone cannot damage your hair, but unqualified fitting & removal can. A qualified hair extensionist in this field should always be used to apply & remove extensions.